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Issue 7

We've had presidents try to reform our health system before. Will President Obama succeed where others have failed? Plus BWH's Gary Gottlieb tackles healthcare disparities; and Nancy Brown enjoys the view from the top of the American Heart Association.

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Dr Karl talks about decision making in a operating theatre vs a cockpit

Dr. Richard Karl
Founder, Surgical Safety Institute.

How about some help?

Decision-making process in an operating room vs. in a cockpit.
04 May 2010

A Solution That Keeps Both You AND Your Physicians Happy…

Ingenious Med | www.IngeniousMed.com


The main issues facing healthcare executives today include making sure their hospital and staff are compliant with guidelines and pay-for-performance initiatives, increasing revenue for their hospital, recruiting physicians, and ensuring that they remain physician friendly.

Compliance
In this industry of complex coding & audits, hospitals are constantly looking for ways to improve quality of care. Ingenious Med has several tools that deal with compliance and coding for all staff involved. Studies have shown that physicians who code their own work document sufficiently to bill for higher levels of service. IM Practice Manager's electronic charge capture tools make billing easier for physicians by coding their work automatically and electronically. Our dual-tiered code validation system makes billing more accurate. Bills are more precise before they are submitted to the billing department, resulting in fewer denials and enabling billing and coding staff to handle these charges efficiently.

Ingenious Med's Mastercoder functionality automates what it would be like having a coding consultant with you at every patient encounter. Designed by physicians for physicians, IM Mastercoder allows practices to improve reimbursements while remaining compliant. Based on algorithms created by coding authority Tray Dunaway, MD, for his highly acclaimed Pocket Guide to Clinical Coding, this program walks physicians through a natural approach to coding their patient encounters. Aside from teaching or reminding physicians how to code at the highest appropriate level, IM Mastercoder ensures that they maintain proper documentation, which can avoid or assist with audits. Coding triggers within IM Practice Manager prompt Mastercoder automatically, and guide physicians step-by-step on what needs to be documented and which level they are currently billing. Even experienced physicians have found that they were undercoding prior to using the assistance of IM Mastercoder. IM Mastercoder  helps physicians comply with the complex rules of E&M coding, while educating your team in the best documentation practices.

In addition to coding accuracy, executives have a vested interest in compliance with pay-for-performance initiatives. Once again, Ingenious Med has a solution. Ingenious Med's industry unique IM Quality Measures module was created to help our clients perform PQRI quality measure data collection and reporting with as little practice resource allocation and workflow interruption as possible. 

Aside from the short term financial benefits of up to 2% reimbursement, practices should be participating in the current incarnation of PQRI to improve patient care, collect practice value data, and prepare for future "pay-for-performance" requirements rather than short term financial benefits. Physicians and practices that track quality performance can enhance revenues, improve clinical care, and prove practice value to employers, payers and patients.

Increasing Revenue
Ingenious Med's products and services help you to maximize revenue for your hospital. Revenue is affected by charges captured, increased efficiency and optimized staffing, resulting in substantial financial benefits with minimal start-up costs.

Electronic charge capture results in an increase of the number of charges captured, a decrease in bills that are denied and reduced time for reimbursement.  Cleaner bills get submitted more accurately and faster, generating more money for the hospital.

IM Practice Manager enhances physicians' workflow with tools for billing, communication & patient handoff as well as making pertinent patient information easily accessible.  Increased efficiency and enhanced workflow allows for the physicians to see more patients.

Our self-funded charge capture solution typically increases net collections by $25,000 to $35,000 per physician per year. Over 500 clients nationwide ranging from large academic institutions such as Emory University, LSU, and the University of Colorado, to physician management companies like TeamHealth and Eagle Physicians, to privately-owned inpatient groups are already seeing these benefits with Ingenious Med. Imagine what your organization can do with that incremental revenue.

Reallocate your Staff
Due to the dual-tier code check system and Mastercoder  functionality contained within IM Practice Manager as well as CodeCorrect on the back-end for billers, bills are created more accurately from the start. This means less time for the billers to submit bills to insurance and a streamlined process, resulting in additional and faster revenue for the hospital.   This also affects the physician to biller ratio dramatically. Take, for example, The Emory Section of Hospital Medicine in Atlanta, GA who was able to increase their physician to biller ration from 3 to 1 - to 20 to 1. 

Rather than technology-driven layoffs, Ingenious Med fosters technology-driven reallocation. Billers can now reallocate their time to other duties otherwise overlooked.  With less time on paperwork, bills and phone calls, office staff and administrators can pay more attention to their practice's productivity, quality of care, and other hospital initiatives.

Last but not least, executives are concerned with finding physicians.

Ingenious Med provides you with the tools you need to recruit new physicians, retain existing staff, and easily reward exemplary work practices.

How can inpatient software technology help with recruiting? You'd be surprised.

Physicians today have grown up with technology and are not only comfortable using it, but expect it. Ingenious Med offers a technologically advanced way to run inpatient practices that attracts and retains quality physicians.

Tech savvy physicians are drawn to practices that utilize current technology. They use electronic tools and communication in their personal lives and are surprised and disheartened by facilities that cling to paper, phone and other outdated management systems. IM Practice Manager  provides tools that speak to young physicians in a language they understand with the promise of a simpler, more intuitive way of rounding and working. IM tools streamline and simplify:

Communication with instant messenger, an online homepage to house frequently used documents, display current announcements and news, cross cover sheet capabilities for patient handoff, and more,

And,

Rounding with customization for each practice, patients can be organized into teams. Physicians log in and instantly know exactly who they need to see without sorting through the HIS.  Keeping up with coding changes becomes easy with IM coding that automatically updates and customizes favorites lists that quickly find frequently used diagnoses. Stress over correct daily documentation for PQRI is also eliminated as automated protocol reminders appear during rounding, prompted by internal cues. Perhaps best of all is that all tools and patient information is kept in one all-inclusive, convenient, easy to access locale

Ultimately, it is these tools which attract new physicians and allow existing physicians to increase productivity and satisfaction in their work. Happier, more productive physicians lead to cost savings for a hospital, increased revenue and increased opportunity to reward physicians for a job well done.

Because Ingenious Med not only automates everything physicians do, but also generates reports that detail productivity measurements, both executives and physicians are provided with a means of physician and practice comparison and benchmarking...at the click of a button. Reward and Bonus programs now have a natural and transparent way to incentivize physicians through unbiased reporting.  IM Business Intelligence Reporting provides information in organized reports that show coding trends, physician productivity, average length of stay, patient demographics and more. Nothing is hidden from the physicians or executives, and both can utilize the information to strategize for growth and practice optimization.

Bottom Line - Ingenious Med's software solution and services attract and retain the physicians that executives are seeking. By showing that their organizations are taking every measure to make physicians' lives easier, productive and efficient through innovative technology, executives are positioned to win in the competitive world of physician recruitment and retainment.

Ingenious Med will have physicians WANTING to work at your practice.
Ingenious Med provides executives with the tools that they need to show that their organization is utilizing modern practices and aligning physicians with their initiatives.  Clients are successfully using IM Practice Manager as a recruitment tool in the industry right now; some practices even mandate a tour of IM Practice Manager in their interview process.  And it works.

Take for example, Sumter Regional Hospital. This Ingenious Med client is a 76-bed rural facility located in South Georgia that was decimated by a tornado in 2007. Struggling with a rebuild and no actual buildings for over a year, the hospital saw its physician pool quickly depleted. However, when an interim hospital opened in spring 2008, Sumter Regional Hospital found itself quickly needing and recruiting two new hospitalists within a few months, based on the fact that the practice is modernized and utilizes a technologically advanced system.

Ultimately, IM Practice Manager attracts new physicians and allows existing physicians to increase productivity and satisfaction in their work. Happier, more productive physicians generate more revenue. Retention of quality physicians and shorter hiring cycles lead to lower recruiting costs.

We prefer partnerships. Your company and ours.
Ingenious Med is driven by inpatient physician leaders and continues to evolve with the ever-changing healthcare industry. We understand that managing an inpatient practice is unique - and so are Ingenious Med's products and services.

Implementing a practice management solution like IM Practice Manager is directly tied to hundreds of thousands of dollars in collections, efficient clinical and administrative staffing (and hospital overhead), practice sustainability, physician satisfaction and retention, and quality of patient care.  In a financial environment where hospitals and medical groups are desperately grasping for every dollar they can find, timely, accurate and complete billing can literally make or break a facility.

IM Practice Manager is fast and easy to implement and works as a stand-alone solution or closely integrated with existing EMR and Hospital Information Systems to help maximize the capabilities of your organization.  Ingenious Med can help you maintain compliance while pursuing organization-wide initiatives, recruit and retain the physicians you need, and help you to overcome the obstacles that stand between you and additional revenue.

For more information, please visit us on the web at www.IngeniousMed.com or contact us directly at info@ingeniousmed.com.