Actionable intelligence for the Smarter Revenue Cycle℠

DaVincian Technologies of Austin Texas provides healthcare organizations with real-time “Actionable Intelligence” solutions to track, manage, and automate activities associated with the revenue cycle. DaVincian delivers an integrated “Revenue Management Solution” – Revenue Orchestrator™ - that works with all registration and billing systems to increase operational efficiency and bottom line financial results.Proven in the largest academic medical centers as well as in the smallest rural providers, DaVincian’s solutions can be operational in as little as 30 days.

What is Actionable Intelligence?

Actionable Intelligence combines decision making knowledge with real-time operational data to prompt users to immediately take actions to address issues and to ensure they apply "best practices" consistently across the healthcare enterprise.  DaVincian's Actionable Intelligence works across the entire revenue cycle - from the front end to the back office in the management and resolution of claims. Organizations achieve the highest ROI when Actionable Intelligence is deployed at the patient access stage, reducing the opportunity for errors that follow the claim out the door and delay or prevent payment.

"Actionable Intelligence" delivers the correct task to the right person at the appropriate time:

Baystate Health System is a 780 bed, multi facility academic health system in Western Massachusetts that has used DaVincian since 2007 in a centralized Patient Access department to validate coverage and to manage outbound phone calls to patients scheduled for upcoming inpatient and outpatient services. DaVincian's Actionable Intelligence helps Baystate to manage financial and coverage information, in real time, along with service specific pre-registration activities to deliver efficient and highly personalized communication with each patient and reflect the unique requirements of each service area.

"DaVincian prioritizes activities and delivers the tasks to individuals with the appropriate skills.  Its' exception-based processing allows us to focus our valuable resources on value-added activities, while automating routine activities.  The product is flexible enough to accommodate eligibility verification in a wide range of settings using a variety of different work flows.  Staff at over 60 hospital and practice settings uses DaVincian to automate eligibility verification at various stages of the patient visit: pre-arrival, arrival, and periodically during the course of stay for inpatients. "

Andrea Riendeau

Director of Access Services

Customized "Actionable Intelligence" yields bottom line improvements:

South Coast Health System in Southeastern Massachusetts uses DaVincian's "Actionable Intelligence" to reflect organizational best practices in Patient Access.  This organization has taken full advantage of the solution's flexibility to create custom rules as a key component for the success of their ongoing quality program to  ensure compliance with Government and commercial payers eliminating denials and maximize revenue. 

"Since we began with DaVincian about a year and a half ago our denials due to registration errors have decreased by 80%. DaVincian actually quality assures the data based on our organizations specific criteria, not just "out of the box" data elements. The tool provides our registrars with mini-teaching moments as they make corrections in a real time environment or from a work list. This product is extremely customizable and flexible and we are looking forward to expanding its capabilities to all areas of our organization. This is the first product that our staff is actually excited to be using."

Beth Sylvia

Director Patient Access

"Actionable Intelligence" becomes a catalyst for change in a diverse rural hospital alliance

The Pennsylvania Mountains Healthcare Alliance is a consortium of 16 independently managed rural hospitals, each operating their own Registration and Patient Accounting system, that has deployed DaVincian's solutions from a centralized service center making revenue cycle best practice performance available to hospitals that ordinarily would not have access to the resources and technology necessary to be successful.

"Revenue cycle improvement is one of several key areas of focus in our strategic plan. PMHA looked at several products before contracting with DaVincian Technologies. We see DaVincian's workflow automation as a catalyst for ongoing change and improvement in our processes. DaVincian was selected because of its ability to automate revenue cycle workflow functions that historically have been manual. A focus of revenue cycle management has been to move the processes (rework) from the back to the front of the revenue cycle. However, it is only recently that we are in a position to arm the front end personnel with the tools needed to accomplish this strategy with a high level of impact".

Chip Giffin

Vice President of Revenue Cycle

"Actionable Intelligence" implements "No Touch" revenue cycle best practice.

Montefiore is a 1,491-bed medical center located in the Bronx New York that has deployed DaVincian's "Actionable Intelligence" across key areas of the Revenue Cycle, including the business office and access services. A key concept for this organization was the ability to automatically identify and correct registration errors without human intervention. Montefiore's innovative leadership posed the question "Why not automate the correction of errors associated with electronic eligibility verification"?  

"DaVincian's flexibility was a key factor in our ability to automate our quality assurance efforts to a level that routinely eliminates human intervention. We refer to it as the 'Touch Free' revenue cycle, and we believe that we are the first health care provider organization to achieve this level of automation in pre service quality assurance".

Jim McNiffAssociate Vice President

Health Service Receivables

To learn how DaVincian's "Actionable Intelligence" solutions will improve the bottom line of your organization please visit www.davinciantech.com.